Jays Wide Shoes

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Customer Service

Return Policy

Merchandise can be returned for exchange or refund within 14 days of delivery, provided they have not been worn, soiled or damaged. Returns must be in re-saleable condition including the original shoe box they were delivered in. All items being returned are at the customers expense. Do not place a label or write directly on shoe box.

SALE MERCHANDISE IS NEITHER RETURNABLE NOR EXCHANGEABLE.
If you are exchanging, we will ship the new item again for FREE. (We limit our free exchange policy to two exchanges.)

WE DO NOT REFUND SHIPPING CHARGES.
All unworn and defective returns must be mailed back to the address below. Failure to follow these instructions will delay the exchange and refund process.
 

Jays Wide Shoes
4037 SW 117th Ave
Suite J
Beaverton, OR 97005
Toll Free 1-800-334-6733

BACK ORDERS
Our inventory is extremely large, however, if your order is out of stock, we will email you to let you know for how long or if there is a recommended substitute.

PAYMENT POLICY
We will not charge your credit card until your order has been shipped to you. We accept Visa, MasterCard, American Express, Discover.

SHIPPING
If you have ordered more then one item it is probable that you will be receiving multiple shipments and receiving them at different times.

We will be using our inventory as well as our vendors to fill web orders. Most of our vendors will drop ship the item to you. When you receive your item(s) you may find a packing slip created by our vendor. Our vendor will not include our exchange or return information. It is important to follow our return policy. This will ensure a prompt exchange or credit.


Privacy Policy

Jayswideshoes.com will protect your privacy. We do not sell, trade, nor rent
personal information such as your name, email address or purchase history.

Legal Notices Terms of Use
Welcome to Jayswideshoes.com. Jayswideshoes.com and its affiliates provide their services to you subject to the following notices, terms, and conditions. In addition, when you use any of Jayswideshoes.com service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, regulations and conditions applicable to such service.

Copyright
All content included on this site, such as text, graphics, logos, button icons, images and software, is the property of Jayswideshoes.com or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Jayswideshoes.com and protected by U.S. and international copyright laws. All software used on this site is the property of Jayswideshoes.com or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

Use of Site
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Jayswideshoes.com.

Jayswideshoes.com and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Jayswideshoes.com believes that customer conduct violates applicable law or is harmful to the interests of Jayswideshoes.com and its affiliates.

Email
We use our customers email addresses to confirm orders and update order information. If you choose, we will add you to our email newsletter to update you on sale events and special notices. The choice of receiving sale notices and product-related emails is up to you. You can subscribe or unsubscribe at anytime. You can also request to be on our mailing list for our catalog.

Cookies
We use cookies on the site to manage the processing of your order. The cookies we receive do not gather any information about your name, address, billing information, or credit card. They are used solely to help us maintain your shopping cart during the checkout process.

Consumer Data and Transaction Security
Shopping at Jaysiwdeshoes.com is safe. Every credit card purchase on Jayswideshoes.com is safe. Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts or scrambles your credit card number and other sensitive information so that it cannot be read as the information travels over the Internet.

This ensures that your payment information cannot be read by anyone else or changed along the way. There are several ways to determine if you have that protection when you are sending payment information on the web. Look for the picture of the unbroken key or closed lock in your browser window. Either one indicates that the security is operative. A broken key or any open lock indicates it is not secure. Look to see if the web address on the page that asks for your credit card information begins with “https:” instead of “http.”

Some web sites use the words “Secure Sockets Layer (SSL)” or a pop up box that says you are entering a secure area.

NOTE: These security protections do not work in e-mail. So, make sure you send personal and payment information in a secure web transaction.

Only authorized Jayswideshoes.com supervisory personnel have access to our secure site. Once your order is entered into our order processing system on our internal network, it is accessible only by authorized members of our customer service staff to fill your order or to fill your customer service request. All our customer information is stored in our highly secure office environment.

Disclaimer
THIS SITE IS PROVIDED BY JAYSWIDESHOES.COM ON AN "AS IS" BASIS. JAYSWIDESHOES.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, JAYSWIDESHOES.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. JAYSWIDESHOES.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Typographical Errors
Jayswideshoes.com and/or its suppliers are not responsible for errors (typographical or otherwise) in its specifications, price lists, or other information provided on its web site. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Jayswideshoes.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Jayswideshoes.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Jayswideshoes.com shall immediately issue a credit to your credit card account in the amount of the charge.

Applicable Law
This site is created and controlled by Jayswideshoes.com in the State of Oregon, USA. As such, the laws of the State of Oregon will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.